Retail

In retail, the main focus is on sales. Store designs and refurbishments are strategic investments to boost sales. Buildings are therefore at the service of the business, creating environments that attract customers and facilitate efficient operations.

The main challenges in retail projects are:

• Guarantee the opening date: Missing a sales day is a failure. Projects must meet deadlines and avoid surprises. But there is little time to review that everything is under control in all simultaneous projects.
• Manage a portfolio of projects: Project managers must be able to work across multiple assets and locations with different stakeholders, ensuring consistency and speed in decision making.
• Bringing the brand image into the shop: The store is the reflection of the brand’s identity. A well-designed in-store experience translates into sales. It is not easy to ensure that it translates correctly to each location.  

And beyond the specific project, regarding the management of the stores and business:  

• Systematizing Execution: Avoid unforeseen events that affect deadlines, margins and quality through standardised processes that are repeated equally in different situations. 
• A data-driven, efficient operation: Any savings in retail operations have a great impact at the company’s global level. However, business decisions are often made with little or no information.
• Connect the store to the buyer’s experience: Both the physical store and online shopping are allies. Improve the in-store shopping experience through the digital model and put the physical shop data at the service of the business.

We help retailers move towards more digital projects and assets to ensure they deliver the best buyer experience without compromising cost, time and quality during the lifecycle of the store.